Our brands all have their roots in a drive to make the world a better place, for our customers and our planet. When we do good work, we can see our impact — and it matters to us.
We have no time for hierarchy, or managers that believe they deserve respect just because of a title. Our leaders are experts in their fields, and are busy doing things, not presiding over the activities of others. This means that everyone is learning and improving, every day. And there are no closed doors or corner offices!
We’re a team of human beings, with families and diverse interests. That’s why we prize flexibility, including remote work, and care for each other as people. That flexibility comes with the trust that, on the rare occasion that things go wrong, we will all jump in to make sure that our customers actually get the experience we promise — whatever it takes.
Our industry changes rapidly, and “10+ years of experience” makes little sense. Instead, we’re all growing and learning all the time, as our tools change, and the industry develops. But there are also timeless truths to working with and leading people: our Silvertree Leader Development Programme helps develop our leaders’ interpersonal skills, communication, business understanding and more, through quarterly expert sessions plus on-the-job touch points.