This Notice explains how we obtain, use and disclose your personal information, in accordance with the requirements of the Protection of Personal Information Act (“POPIA”). Silvertree Holdings is committed to protecting your privacy and to ensure that your personal information is collected and used properly, lawfully and transparently.
Silvertree Holdings is a holding (“Silvertree Holdings Group”) and operating company, that conceives, launches, operates and invests in early- and mid—stage companies.
The information we collect
The types of personal information that we may collect and process includes information necessary to provide you with access to our services and categories of personal information identified in relevant data protection laws in the Republic of South Africa, including POPIA.
We collect information directly from you where you provide us with your personal details, for example when you request services from us or when you submit enquiries to us or contact us. The types of personal information includes identifiable information such as (but not limited to) names, addresses, contact information, occupations, dates of birth.
Website usage information may be collected using “cookies” which allows us to collect standard internet visitor usage information.
When you visit our Website, our web server also automatically records the name of your ISP (Internet Service Provider), the website from which you visit us, the pages on our sites you visit and in what sequence, and the date and length of your visit. This information is aggregate and anonymous data and does not identify you specifically.
How we use your information
We will use your personal information only for the purpose of rendering services to you and for the purpose for which it was collected or agreed with you.
• to provide services that you request (e.g. send you by email or other electronic means of industry related newsletters, services or news in which you express an interest)
• inform you of job or career opportunities
• to gather contact information
• to communicate to you in respect of the services applied for
• for the detection and prevention of fraud, crime, money laundering or other malpractice;
• to comply with auditing and record-keeping requirements;
• to comply with legal and regulatory requirements;
• to verify your identity
Disclosure of information
We may disclose your personal information to any company in the Silvertree Holdings Group and to our service providers who are involved in the delivery of services to you. We have agreements in place to ensure that all service providers comply with these privacy terms.
We may also disclose your information where we have a legal obligation or duty to disclose your information or where it is necessary to protect our legal rights.
What security measures are in place to protect my personal data?
Although absolute security cannot be guaranteed on the internet, we have in place reasonable technical and organisational security measures to protect your personal information against accidental or intentional manipulation, loss, misuse, destruction or against unauthorised disclosure or access to the information we collect and process. While we cannot ensure or warrant the security of any personal information you provide us, we will continue to maintain these security measures over time in line with legal and technological developments as required by applicable law, including POPI.
Your right to access and correction of information
Please contact us should you wish to review, cancel or update your personal information. To do this, simply contact us at the numbers/addresses as provided on our website and specify what information you require. We will need a copy of your ID document to confirm your identity before providing details of your personal information.